Effective Date: 2025-May-02
BetterYou.coach Coaching & Consulting Network (“we,” “us,” or “our”) is committed to respecting your privacy and complying with applicable privacy laws, including the General Data Protection Regulation (GDPR), UK GDPR, PIPEDA (Canada), and California Consumer Privacy Act (CCPA).
Information We Collect
We collect personal data when you:
- Contact us via forms, email, or social media
- Book services, sign up for events or offers
- Purchase products or subscriptions
- Opt in to our newsletter or marketing communications
- Comment
- Register on our website
This may include:
- Name, email address, phone number, billing address
- Payment details (handled by secure third-party processors)
- Personal notes you share during coaching
- IP address, browser data, cookies, and analytics
- any information entered on forms
Legal Basis for Processing (GDPR/UK GDPR)
We process your personal data based on one or more of the following:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
How We Use Your Information
Your data is used to:
- Deliver and improve coaching and consulting services
- Process payments and provide customer support
- Email updates, promotions (only if you’ve opted in)
- Track and analyze website usage (anonymized where possible)
- Spam prevention
Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal data
- Withdraw consent at any time
- Object to or restrict certain types of data use
- Lodge a complaint with a supervisory authority
To exercise your rights, email us at hello@betteryou.coach.
Sharing Your Data
We do not sell or rent your personal data. We may share your data with:
- Payment processors
- CRM and email marketing tools
- Cloud storage providers
- Legal authorities when required
All third-party providers are required to comply with applicable data protection laws.
International Transfers
If you are located outside of Canada, your data may be transferred to or stored in Canada, the US, or the EU/UK. We ensure appropriate safeguards are in place for such transfers, as required by law.
Cookies & Analytics
We use cookies and tools like Google Analytics to improve user experience and track website performance. You can adjust your cookie preferences via your browser settings.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined above or as required by law.
Security
We implement reasonable safeguards to protect your information. No method is 100% secure, so we cannot guarantee absolute security.
Updates to This Policy
We may update this Privacy Policy at any time. Check this page regularly for changes. Continued use of our services constitutes your acceptance of the updated policy.